IT Explained
Phone 01489 692127
Welcome
About
Courses
Contact
 

Leadership Skills

Team leaders work as part of the team but are expected to divide their time between completing their own tasks and supervising other team members. This workshop covers the key skills necessary for team members to become team leaders. It is ideal for recently promoted Team Leaders or those who have not had formal training.

Course Content:

The Role of the Team Leader
Team Leadership
The Mechanics and Dynamics of Team Leadership
Recognising the Needs of Team Members
The Skills Required
Communication Skills for Team Leaders
Communicating Effectively
Learning to Really Listen
Giving and Getting Instructions
Leading Effective Team Briefings
Maintaining Team Performance
Setting Team Objectives
Monitoring and Control
Coaching and the Team Leader
Giving Effective Feedback
Problem Solving
The Problem Solving Process
Managing Yourself
Developing Confidence and Self Esteem
Becoming More Efficient
Personal Action Plans