Train the IT Trainer – Introduction Workshop IT Training Issues Making IT Interesting Individuals' Expectations and Fears Technical Problems Mixed Groups "KISS" in Explanations, Examples and Practicals The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Generating Rapport and Maintaining Interest The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments Balancing Telling and Doing The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments Dealing with Expectations The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments Overcoming Technofear Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments Using Equipment to Legitimate a Lack of Understanding The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments Dealing with Luddite Attitudes The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments Running Practical Sessions The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments Dealing with Keyboard Fiddlers The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Minimising the Effects of Systems Failure The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments Disparate Range of Skills and Experiences The Issues Manifestations of the Problem Implication of Success of Course: Remedial Actions Available to the Trainer Further Observations and Comments Handling the Mixed Status Environment The Issues Manifestations of the Problem Implications for the Success of the Course Remedial Actions Available to the Trainer Further Observations and Comments