IT Explained offers tailor made courses based on your specific requirements. An experienced, TAP Certified Trainer (with the Institute of IT Trainers) will assess your needs and design a course that will pass on relevant skills for immediate application. The main aim is to create an enjoyable and familiar environment with a hands-on approach to ensure the course is effective. Follow-up and refresher courses are also offered ensuring industry updates and changing requirements are taken into account. Location On-site training is preferred as this places the delegate at ease in familiar surroundings. If your preference is for off-site training, this can also be arranged by IT Explained. Equipment Equipment, software and set-up requirements will be discussed in detail prior to the course. The trainer will provide their own equipment and all courseware notes and sample files to delegates. All courses include comprehensive courseware notes, which is retained by delegates and serves as excellent reference material after training. Affordable I.T. Explained can offer very competitive rates. This is mainly due to providing training on site, so therefore reducing overhead costs. A daily fee will be quoted which if fully inclusive of all training material and delivery. Any additional costs for travelling and subsistence will be discussed and agreed at the point of booking. Contact us for more information on costs. Quality If required, a pre-course questionnaire can be provided to assess skill levels of delegates and to ensure the training is provided at the correct level. It is preferred if IT courses are kept to a maximum of six people, to ensure that tuition is personalised, problem-specific and so more effective throughout, however business skills training can include up to 15 delegates per session. All delegates are requested to fill in an end of course Evaluation Questionnaire. The feedback from these is analysed to ensure the standard of delivery and content of our courses remains of the highest quality. Postponement and Cancellation No additional costs will be applied in the event of a postponement. However, in the event of cancellation of an on-site course, a 25% cancellation fee will be charged to cover the cost of courseware preparation and production. If the course is rebooked within 30 days, the cancellation fee will be deducted from the future invoice. In the event of an off-site course which has been arranged by I.T. Explained, any cancellation charges pertaining to that course will be advised at the time of booking. Change to course requirements Should the course requirements change significantly from the initial briefing, the costs may have to be revised to cover for courseware material updating and production. Payment terms Payment terms are strictly 14 days from date of invoice. Course Outlines Updates and additions are constantly being made to this list. If you have a request for a course not listed here, please contact us. Pricing Structure The courses are charged at a daily rate and include all courseware material, exercise files and promotional material. These costs are for guideline purposes and quotations can be provided for multiple courses or for one-to-one training. Please contact us for information. Cost for Office Based applications are as follows: Daily fee for up to 8 delegates £600.00 Half day fee for up to 8 delegates £350.00 Cost for Soft/Business Skills courses: Daily up to 10 delegates £750.00 Half Day up to 10 delegates £400.00 Mileage is charged at 0.40p per mile.